Frequently Asked Questions
- Do these hats fit small and large heads?
Yep! Our embroidered hats for dog mums are designed to fit most head sizes comfortably. With adjustable straps, they’ll fit perfectly whether you’ve got a small or large head. (Big brain energy approved!) We ensure our hats are snug, stylish, and made for every dog mum in Australia.
- Can I chuck my embroidered hat in the wash?
Not quite! These embroidered hats prefer a gentle spot clean with a damp cloth, treating them to a mini spa session. Show your embroidered dog mum hat some TLC, and it’ll stay looking fabulous for ages. Keep them clean and fresh for every dog walk and café date!
- Is shipping free, or will it cost me a kidney?
Relax, your kidneys are safe! We offer free shipping across Australia for our embroidered hats for dog mums. Grab a couple of hats, and enjoy free delivery without breaking the bank
- What if I don’t love my embroidered cap?
Highly unlikely (because they’re brilliant), but if your embroidered dog mum hat doesn’t quite hit the mark, no worries! Just email us within 7 days of receiving your item, and we’ll sort it out. We want every Aussie dog mum to love their new hat!
- Can I wear this hat to the gym, café, dog park or pub?
Absolutely! Our embroidered hats for dog mums are perfect for any occasion. Whether you’re hitting the gym, enjoying a coffee at your local café, chasing your pup at the dog park, or having a cheeky pint at the pub, these hats are stylish, versatile, and ready for it all!
- What’s the deal with shipping and delivery?
Our embroidered hats are made to order, so you’re getting something extra special. Designed by Melbournian Alex and shipped from overseas, delivery times can vary a bit, but most orders arrive within 10-15 days after production. Production takes 3-5 days after you place your order. Good things (like our embroidered hats for dog mums) take time.
- Do you ship embroidered caps internationally?
Not just yet, but we’re working on it! For now, we’re focusing on getting our embroidered hats to Aussie dog mums and pet parents. Stay tuned, we’re hoping to go global soon so everyone, no matter where they are, can rock a Simply Hat!
- Who the heck is Simply Hats?
So glad you asked! Alex and Liam here **hi** Simply Hats was born out of our Melbourne adventure just before the pandemic hit (great timing, right?). We moved from Perth, got a golden Cocker Spaniel named Alfie, and began exploring the city on weekends. From dog parks to cafes and pubs, we realised we needed stylish, practical hats to match our adventures. And so, Simply Hats was born: the go-to brand for pet parents who juggle leashes and lattes with ease.
